We are well aware of the importance of making confident choices when shopping online. If you are not 100% satisfied with the product you receive, we promise to provide you with a simple and smooth solution to make your shopping experience always pleasant and worry free.

Core guarantee: 30 day worry free return policy

We offer you a 30 day shopping guarantee. From the day you sign for the goods, for any reason - even if you change your mind, the goods do not meet expectations, or you no longer need them - you can easily apply for a return and receive a full refund.

All product prices include taxes and fees.

Comprehensive return and exchange guarantee

We provide you with comprehensive security services, including:

✅   The received size, color, or product is incorrect

✅   Product quality issues or transportation damage

✅   The product does not match the website description

✅   Missing accessories or damaged packaging

✅   Change of mind or no longer needed

Standard Instructions for Returns and Exchanges

To ensure fair trade, please pay attention to the following standards:

📌   The product must be kept intact and not used

📌   All original labels and markings are intact and undamaged

📌   The original packaging and all accessories of the product are complete

📌   Please find attached the complete original purchase voucher

Flexible after-sales service options

We offer two convenient after-sales methods:

🔄   Convenient returns and exchanges

Return the complete product within 30 days for a full refund

Support refunds through the original payment path with zero transaction fees

🎁   Free redemption service

Can replace the size or color of the same product

You can also choose other products of equal value

Abnormal explanation

To ensure the rights of all customers, the following products are non refundable:

❌   Personal hygiene products (such as underwear, skincare products)

❌   Customized products or personalized customized products

❌   Sensorless software and digital products

❌   Special customs clearance project

❌   Gift cards and virtual goods

(Special reminder: In special circumstances, our customer service team will still be committed to finding the best solution for you!)

Why choose us?

✨   Professional customer service team: 24-hour online Q&A

✨   Quick processing flow: refund completed within an average of 3 days

✨   Transparent progress query: real-time tracking of processing status

✨   Flexible solutions: multiple ways to meet needs

We always believe that high-quality service is equally important as high-quality products. Your satisfaction is our relentless pursuit! If you have any questions, please feel free to contact our customer service team, and we will be happy to assist you.