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Terms & Conditions

Last Updated: April 02, 2026

Welcome to SIFFIS (OPC) PRIVATE LIMITED ("Company", "we", "us", or "our"). These Terms of Service ("Terms") apply when you visit our website https://www.gracegard.in/ (the "Site"), browse our products, create an account, or purchase apparel and accessories from us (collectively, our "Services"). By using our Services, you agree to follow these Terms. If you do not agree, please do not use our Services.

1. Who Can Use Our Services

You must be at least 18 years old, or have permission from a parent or legal guardian, to use our Services. When you use our Services, you confirm that you meet this requirement.

2. Creating an Account

Some features may require you to register an account. You are responsible for keeping your login details safe and confidential. You agree to give us accurate and up‑to‑date information. We may suspend or delete any account that breaks these Terms.

3. Placing Orders and Making Payments

When you place an order, you must provide valid payment details. All orders are subject to acceptance by us and product availability. Prices and special offers may change without advance notice. If necessary, we reserve the right to cancel an order and issue a full refund.

4. Shipping and Delivery

We process orders according to the estimated timeframes shown on our website. Shipping fees and estimated delivery dates will be shown at checkout. We are not responsible for delivery delays caused by situations outside our control (for example, courier issues, bad weather, or customs checks). Once the package is delivered to the address you provided, the risk of loss or damage passes to you.

5. Returns, Refunds, and Exchanges

Please refer to our separate Return & Exchange Policy for complete details. In short:

  • Items must be returned unworn, unwashed, with all original tags and packaging.

  • If your return is approved, we will refund the amount to your original payment method within 7–10 business days after we receive the returned product(s).

6. Our Intellectual Property

All content on our website – including text, images, logos, designs, and trademarks – is owned by SIFFIS (OPC) PRIVATE LIMITED or our licensors. You may not copy, share, change, or use our content without our written permission.

7. What You Are Not Allowed to Do

You agree not to:

  • Break any laws while using our Services.

  • Use our website for fraud, abuse, or harm.

  • Try to hack, disrupt, or damage our Services.

  • Upload viruses or other harmful code.

  • Use our intellectual property without authorization.

8. Links to Other Websites

Our website may contain links to third‑party sites. We do not control those sites and are not responsible for their content, privacy policies, or practices. You visit them at your own risk.

9. No Warranties

Our Services are provided "as is" and "as available." We do not promise that our website will be error‑free, completely secure, or always available. To the fullest extent allowed by law, we disclaim all warranties, whether express or implied.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our Services. In any case, our total liability will not exceed the amount you paid for the product(s) related to your claim.

11. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, losses, damages, or expenses caused by your violation of these Terms or your improper use of our Services.

12. Termination

We may suspend or end your access to our Services at any time, for any reason. You may also close your account by contacting us. Termination does not affect any rights or obligations that have already arisen.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising from these Terms or our Services will be handled exclusively by the courts in Gurgaon, Haryana. If a dispute occurs, we encourage you to contact us first so we can try to resolve it amicably.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on our website with a new "Last Updated" date. If you continue using our Services after the changes take effect, you accept the updated Terms.

15. Contact Information

If you have any questions about these Terms, please reach out to us using the information below:

SIFFIS (OPC) PRIVATE LIMITED
Website: https://www.gracegard.in/
Email: Bhaisuck40@gmail.com
Phone: +91 8822432335
Address: D65, Udyog Vihar Phase 5, Gurgaon, Sadar Bazar, Gurgaon - 122001, Haryana, India

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